1. Introduction

Supriya Telangana Foods is an online platform that specializes in homemade, traditional Telangana pindi vantalu, pickles, snacks, sweets, and curries. By accessing or purchasing from our website, you acknowledge that you are bound by these terms and conditions.

2. Eligibility

To purchase products from our website, you must be at least 18 years of age or have the legal capacity to enter into a binding contract. If you are under 18, you must have a parent or guardian’s consent to use our services.

3. Product Availability

All products listed on our website are subject to availability. We make every effort to ensure that product descriptions and prices are accurate, but in case of an error in pricing or availability, we reserve the right to cancel or modify orders accordingly. If an item you ordered is out of stock or unavailable, you will be notified promptly, and your order will be adjusted or refunded.

4. Product Information

We strive to ensure that the product descriptions, images, and other content on our website are accurate and up to date. However, there may be slight variations in color, design, and packaging from the images displayed. The actual product may vary slightly from the pictures due to the nature of homemade items.

5. Order Placement and Confirmation

When you place an order on Supriya Telangana Foods, you will receive an order confirmation email. This confirmation does not constitute an acceptance of your order. We reserve the right to accept or reject your order at any time, including after the order has been placed.

6. Pricing and Payment

All prices listed on the website are in Indian Rupees (INR) and are exclusive of taxes unless stated otherwise. We accept payments through various payment methods such as credit/debit cards, net banking, and UPI. Payments are processed securely through trusted payment gateways.

7. Shipping and Delivery

We offer shipping for all products purchased through our website to various locations. The shipping charges and delivery time may vary based on your location and the products ordered. Once the order is dispatched, you will receive a tracking number to track your shipment.

We are not responsible for any delays caused by the courier service or other factors beyond our control. For international shipments, additional customs charges or duties may apply, which will be the responsibility of the customer.

8. Returns and Refunds

As we offer homemade and perishable products, we do not accept returns or exchanges once the products are delivered, except in cases of product defects or incorrect orders. If you receive an incorrect or damaged product, please contact us within 48 hours of receiving the order, and we will work with you to resolve the issue, including issuing a refund or replacement.

For non-perishable products such as pickles or snacks, if the product is defective or damaged, you are eligible for a refund or replacement.

9. Cancellations

You may cancel your order before it has been dispatched. To cancel an order, please contact our customer support team as soon as possible. Once the order is shipped, cancellations will not be accepted.

10. Use of Website

You agree not to use the website for any unlawful or unauthorized purposes. You are prohibited from engaging in any activity that could damage or disrupt the website’s operation or infringe on the rights of others.

11. Intellectual Property

All content, including text, images, logos, and trademarks, on our website is the intellectual property of Supriya Telangana Foods. You may not copy, reproduce, or use any part of the content without our prior written consent.

12. User Accounts

To make purchases or access certain features on the website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details and are liable for all activities that occur under your account.

13. Privacy Policy

We value your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect your data. By using our website, you consent to our privacy practices.

14. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us analyze website traffic, personalize content, and improve functionality. By using our site, you agree to our use of cookies as described in our Cookie Policy.

15. Limitation of Liability

To the fullest extent permitted by law, Supriya Telangana Foods shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or goodwill, arising from the use of our website or products.

16. Indemnification

You agree to indemnify, defend, and hold harmless Supriya Telangana Foods, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms and Conditions or your use of our website or products.

17. Third-Party Links

Our website may contain links to third-party websites for your convenience or information. We do not endorse or have control over the content of these external sites. We are not responsible for any damages or losses incurred by visiting or using third-party websites.

18. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the website after any changes constitutes acceptance of the updated terms.

19. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be resolved through binding arbitration in accordance with Indian laws.

20. Contact Us

If you have any questions or concerns about our Terms and Conditions or any other aspects of our website, please feel free to contact us:

Supriya Telangana Foods
Email: info@supriyatelanganafoods.com
Phone: +91 9866909561
Website: www.supriyatelanganafoods.com