Shipping Details | Supriya Foods

We Make Various Telugu Pindi Vantakalu and Pickles!

At Supriya Foods, we specialize in a wide range of traditional Telugu Pindi Vantakalu and pickles, each crafted with the finest ingredients and time-tested recipes.

  • Pindi Vantakalu: From crispy Murukulu to savory Sakinalu, each snack is a delightful experience of texture and taste.
  • Traditional Pickles (Pachallu): Tangy Gongura, spicy Mango, and rich Mutton pickles, made fresh with no preservatives.
  • Specialty Offerings: Garapallu, Saravapindi, and other beloved Andhra and Telangana snacks.
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1. Shipping Locations

We currently ship to all major cities across India. Unfortunately, at this time, we do not offer international shipping. We are constantly working to expand our reach, so stay tuned for updates.

2. Processing Time

  • All orders are typically processed within 1-3 business days from the date of order.
  • Orders placed on weekends or holidays will be processed the next business day.
  • You will receive an order confirmation email once your order is processed and dispatched.

3. Shipping Charges

Shipping charges are calculated at checkout based on the weight of your order and the delivery location. The charges will be displayed before you confirm your purchase.

  • Free Shipping: Enjoy free shipping on orders over ₹999 (for select locations only).
  • For orders under ₹999, standard shipping charges will apply as calculated at checkout.

4. Estimated Delivery Time

  • Delivery times may vary based on the destination and courier services.
  • Metro cities: Estimated delivery time is 2-5 business days.
  • Non-metro cities: Estimated delivery time is 5-7 business days.

Please note that these times are estimates and may vary due to unforeseen circumstances such as weather, holidays, or logistical issues.

5. Packaging

We take great care in packaging your order to ensure that the products remain fresh and undamaged during transit. All our products are carefully sealed to maintain their quality, especially for perishable items such as sweets and curries.

  • Cold Chain Packaging: For perishable products like sweets and curries, we use cold packaging (where applicable) to ensure that they arrive fresh.
  • Secure Packaging: All products are securely packed in durable boxes to minimize the risk of damage.

6. Tracking Your Order

Once your order has been dispatched, you will receive a tracking number and a link to track your shipment via email or SMS. You can track your order status using the courier’s website.

7. Failed Delivery Attempts

In case of a failed delivery due to incorrect address details, recipient unavailability, or any other reason, the shipment may be returned to us. Additional shipping charges may apply to resend the order.

We advise customers to provide accurate and complete delivery information to avoid delays or failed delivery attempts.

8. Order Modifications

Once your order is placed and processed, we are unable to make changes to the shipping address or items in your order. However, you can cancel the order before it is shipped by contacting our customer support team.

9. Delivery Issues

If your order is delayed beyond the estimated delivery time, or if you face any other delivery-related issues (e.g., damage, missing items), please contact us immediately. We will work with the courier to resolve the issue and ensure customer satisfaction.

  • Damaged Products: If your product arrives damaged, please contact us within 48 hours of delivery with pictures of the damaged items for a resolution (replacement or refund).
  • Missing Items: If an item is missing from your order, contact us within 48 hours so we can resolve the issue promptly.

10. Contact Us

If you have any questions about shipping, or if you need help with your order, please contact us at:

Supriya Telangana Foods
Email: info@supriyatelanganafoods.com
Phone: +91 9866909561
Website: www.supriyatelanganafoods.com